We're here to help you with any questions or issues
Issues with signing in, account setup, or profile management
Problems connecting with your partner or joining a couple
Issues uploading photos, viewing memories, or location tagging
Problems creating events, countdowns, or journal entries
Issues with daily questions, answers, or streak tracking
Problems with iOS widgets, notifications, or app updates
Issues with location sharing or distance tracking
Something else? We're here to help with any problem
One partner creates a couple and generates an invite code. The other partner enters this code to join. Make sure both partners are signed in with their accounts.
Try opening the app to refresh the widget data. If the issue persists, remove and re-add the widget to your home screen.
Go to the Memories tab, tap the + button, and select "Add Memory". You can then choose photos from your library or take new ones.
Some features require both partners to be connected, but you can explore the app and set up your profile individually.