Privacy Policy

Last Updated: December 2024

At Twogether, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Email address, display name, and profile photo
• Relationship Data: Information about your relationship, including dating start date, couple name, and partner connection
• User Content: Photos, memories, journal entries, event information, and answers to daily questions
• Location Data: Location information when you create memories or use location-based features
• Device Information: Device type, operating system, and unique device identifiers

1.2 Automatically Collected Information

When you use our app, we automatically collect certain information, including:

• Usage data and app interaction patterns
• Crash reports and error logs
• Analytics data to improve app performance

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Enable you to connect with your partner and share memories
• Calculate and display relationship statistics, days together, and distance between partners
• Send you notifications about daily questions, events, and app updates
• Personalize your experience within the app
• Monitor and analyze usage patterns to improve app functionality
• Detect, prevent, and address technical issues and security threats

3. Data Storage and Security

Your data is stored securely using Firebase, a cloud-based platform provided by Google. We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Partner: Information you create (memories, events, answers) is shared with your connected partner as part of the app's core functionality
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as Firebase (data storage), analytics providers, and crash reporting services
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through the app settings
• Correction: You can update or correct your information at any time through the app
• Deletion: You can delete your account and all associated data by contacting us
• Data Portability: You can request a copy of your data in a portable format
• Opt-Out: You can opt out of certain data collection, such as analytics, through your device settings

6. Location Data

We collect location information when you:

• Create memories with location tags
• Use the distance tracking feature to see how far apart you and your partner are

Location data is stored securely and is only shared with your connected partner. You can control location permissions through your device settings. If you disable location services, some features of the app may not function properly.

7. Photos and Media

When you upload photos to create memories, we store these images securely in Firebase Storage. Photos are encrypted and are only accessible to you and your connected partner. You can delete photos at any time by deleting the associated memory.

8. Children's Privacy

Our app is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our app, you consent to the transfer of your information to these countries.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Third-Party Services

Our app uses the following third-party services:

• Firebase: For data storage, authentication, and analytics (Google's Privacy Policy applies)
• Firebase Crashlytics: For crash reporting and app stability monitoring
• Firebase Analytics: For understanding app usage patterns

These services have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.